Frequently Asked Questions

Please see our INTERNATIONAL RATES page for detailed areas and rates.

The courier will compute the exact rate for your package when he arrives, using either actual weight given by a digital scale or volumetric weight (for the packages that do not fit the standard pouches). You may request an estimate over the phone or via email/text, but actual rates may vary as the courier will need to weigh/measure your package and add declared value fees/insurance, if applicable.

For fragile/breakable items:
1. Pack the item/s securely in bubble wrap/styrofoam peanuts/styrofoam wedges. Placing them in a box is highly recommended, though not required.
2. Please indicate the CORRECT declared value on the waybill. Without the declared value, a claim is invalid in case of loss.
3. Insurance is recommended (though not required) for provincial-bound or international-bound packages since we have no control over the shipments once they are forwarded.

Yes, our couriers carry a supply of pouches & waybills. You may also request supplies at our office or email us at: quicktimecourier.info@gmail.com or inquiry@quicktime.com.ph. You can also call us at our hotline nos. (+63)995-763-3888 or (+63)998-909-7888, we will provide supplies for you on your next pickup.

The easiest way to schedule a pickup is use our new booking website. Or you can reach us thru our hotline nos: (+63)995-763-3888 or (+63)998-909-7888. You can also reach us via email (inquiry@quicktime.com.ph or quicktimecourier.info@gmail.com)

No, we do not require a minimum number of packages for pickup

We pick up within Metro Manila. 11:00 AM (Metro Manila) for next-day delivery.

No, pickup is free. The cutoff time for pickup is 11:00 AM (Metro Manila) for next-day delivery.

We deliver within Metro Manila. Luzon, Visayas, and Mindanao areas covered by LBC, our provincial partner. Please see our RATES pages for locations and rates.

Our main office is at #1335 Unit 104 Casa Malvar Bldg. Malvar St., Singalong, Manila. We will pick up your packages at no extra charge at our designated areas within Metro Manila.

Opening an account is free. You can go to our website at https://customer.quicktime.com.ph and sign up using your email. You can also call us at our hotline numbers (+63)995-763-3888 or (+63)998-909-7888 to further assist you with your signing up. Our office hours are from 8:30 AM-5:30 PM Monday to Friday.

To request the deletion of your Quicktime Courier account, please email us at inquiry@quicktime.com.ph with the subject line: "Account Deletion Request".

Please note the following:

• Account Information: We will delete your account information, including passwords, phone numbers, and other personal details
• Historical Data: Data related to your previous bookings, such as names, emails, and addresses, will be retained for record-keeping purposes in compliance with applicable regulations.

If you have any questions or need further assistance, feel free to reach out to us.

Our maximum allowable declared value is Php 20,000.00

We offer delivery within Metro Manila, Provincial and International shipping.

Our office hours are from 8:30 AM-5:30PM, Monday-Friday.
Please note that provincial-bound packages picked up on Fridays will be forwarded to LBC on Mondays.

Our pouches are available in small (6.5in x 11.5in), medium (9.5in x 13in), large (11.5in x 17.5in) and extra-large (14in x 17in). For packages that do not fit our pouches, you will be charged based on volumetric weight (computed in cm. using L x W x H/3500). For detailed rates, please see our RATES pages.